19 Janvier 2018

French speaking IT support - Point of sale, Networking, 1st and 2nd level call centre

Posté dans , le 11 Janvier 2018

Expat International

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Type d'emploi

Full Time

Emplacement

White River, JHB

 

Description :

IT Support

A well-established South African company, based in the Southern Suburbs in Cape Town has an opportunity for a bilingual French / English Point of Sale support technician based at the company's offices in Cape Town. You will be responsible for attending to trouble-shooting and resolving service calls remotely to the French and English speaking customers across 8 African countries.• Basic package commensurate with experience• You must have excellent French and English language communication skills, written and verbal• Sober habits• Reliable with contactable references• Sound problem solving skills• Willingness to work on stand by out of working hours• Must be able to apply time management, be organized and work independently• Must have understanding & implementation of networking & software setup in Point of sale Retail & Hospitality Industry or related industry, ideally with a minimum of 2yrs experience in a support role• Required to support networking and communications infrastructure.• Very good comprehension of Networking and IP management.• Able to apply & understand SQL scripts and a working knowledge of SQL server installation and management.• PC, laptop, printer and server hardware troubleshooting remotely. • Network configuration of networking sites, should understand DNS how to ping and trace route machines • Must be a team player • Knowledge of Microsoft Office all current versions• Knowledge of Anti-Virus, all major versions• Switches & servers • Maintain, road support, desktop support on current and new clients • Understand latency and bandwidth, know system administration• Will be required to travel from time to time possibly out of South Africa - current passport required.• South African work permitTraining will be provided

A well-established South African company, based in the Southern Suburbs in Cape Town has an opportunity for a bilingual French / English Point of Sale support technician based at the company's offices in Cape Town. You will be responsible for attending to trouble-shooting and resolving service calls remotely to the French and English speaking customers across 8 African countries.• Basic package commensurate with experience• You must have excellent French and English language communication skills, written and verbal• Sober habits• Reliable with contactable references• Sound problem solving skills• Willingness to work on stand by out of working hours• Must be able to apply time management, be organized and work independently• Must have understanding & implementation of networking & software setup in Point of sale Retail & Hospitality Industry or related industry, ideally with a minimum of 2yrs experience in a support role• Required to support networking and communications infrastructure.• Very good comprehension of Networking and IP management.• Able to apply & understand SQL scripts and a working knowledge of SQL server installation and management.• PC, laptop, printer and server hardware troubleshooting remotely. • Network configuration of networking sites, should understand DNS how to ping and trace route machines • Must be a team player • Knowledge of Microsoft Office all current versions• Knowledge of Anti-Virus, all major versions• Switches & servers • Maintain, road support, desktop support on current and new clients • Understand latency and bandwidth, know system administration• Will be required to travel from time to time possibly out of South Africa - current passport required.• South African work permitTraining will be provided

A well-established South African company, based in the Southern Suburbs in Cape Town has an opportunity for a bilingual French / English Point of Sale support technician based at the company's offices in Cape Town. You will be responsible for attending to trouble-shooting and resolving service calls remotely to the French and English speaking customers across 8 African countries.• Basic package commensurate with experience• You must have excellent French and English language communication skills, written and verbal• Sober habits• Reliable with contactable references• Sound problem solving skills• Willingness to work on stand by out of working hours• Must be able to apply time management, be organized and work independently• Must have understanding & implementation of networking & software setup in Point of sale Retail & Hospitality Industry or related industry, ideally with a minimum of 2yrs experience in a support role• Required to support networking and communications infrastructure.• Very good comprehension of Networking and IP management.• Able to apply & understand SQL scripts and a working knowledge of SQL server installation and management.• PC, laptop, printer and server hardware troubleshooting remotely. • Network configuration of networking sites, should understand DNS how to ping and trace route machines • Must be a team player • Knowledge of Microsoft Office all current versions• Knowledge of Anti-Virus, all major versions• Switches & servers • Maintain, road support, desktop support on current and new clients • Understand latency and bandwidth, know system administration• Will be required to travel from time to time possibly out of South Africa - current passport required.• South African work permitTraining will be provided

To be discussed, please contact Robyn on 021 412 1501

Please click here to apply. 

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