Senior Travel Consultant – French speaking
Johannesburg, South Africa
GENERAL JOB DESCRIPTION
We are recruiting for our client, a fast-growing company in the travel industry based in Johannesburg, South Africa (operating in Southern Africa & Tanzania).
- Are you fluent in French ?
- Are you passionate about the Travel Industry ?
- Are you oriented by customer satisfaction ?
FULL JOB DESCRIPTION
Our client is a fast-growing travel agency based in Johannesburg, South Africa. They have been operating in Southern Africa & Tanzania for over 20 years. They are looking for a Junior Travel Consultant – French Speaking to provide an unforgettable experience to travelers from all over the world.
As a Senior Travel Consultant – organized, you will:
– Fully accountable for given files, suppliers and clients.
– Book hotels, transfers, flights, car rental, meals, tour guides, visits…
– Handle group bookings from A to Z.
– Supply excellence in customer service (turnaround 12 to 24h max with accurate replies).
– Edit welcome boards, itineraries, vouchers, tickets, invoices…
– Monitor clients and supplier’s invoices payments as file margins.
– Liaise with clients in order to offer original substitutes to improve their requests.
– Solve issues while clients are in traveling and inform their agents instantly.
– Negotiate supplier net rates and promotions.
– Undertake projects and research as directed.
– Become an ‘expert’ on South African tourism products.
– Build a strong knowledge of African destinations and tourism products.
– Over 5 years of experience in the Travel Industry.
– Fluent in French & English, oral & written.
– Knowledge of touristic sights in all parts of Southern Africa.
– High standard of integrity.
– Passion for the industry.
– Client focused attention to detail, high organised.
– Ability/flexibility to confidently manage an event on an end-to-end basis.
Please click here to apply.