Lundi, 20 Août 2018

Senior Travel Consultant – French speaking

Lieu:
Johannesburg, South Africa
Salaire:
Market - related
Société:
Mediasud
Type d'emploi:
Temps plein
Catégorie:
Tourism
Date limite:
26 Avril 2018

LOCATION

Johannesburg, South Africa

GENERAL JOB DESCRIPTION

We are recruiting for our client, a fast-growing company in the travel industry based in Johannesburg, South Africa (operating in Southern Africa & Tanzania).

KEY FACTS

  • Are you fluent in French ?
  • Are you passionate about the Travel Industry ?
  • Are you oriented by customer satisfaction ?

FULL JOB DESCRIPTION

Our Client
 
Our client is a fast-growing travel agency based in Johannesburg, South Africa. They have been operating in Southern Africa & Tanzania for over 20 years. They are looking for a Junior Travel Consultant – French Speaking to provide an unforgettable experience to travelers from all over the world. 
 

The Role
 
As a Senior Travel Consultant – organized, you will:
 
– Fully accountable for given files, suppliers and clients.
 
– Book hotels, transfers, flights, car rental, meals, tour guides, visits…
 
– Handle group bookings from A to Z.
 
– Supply excellence in customer service (turnaround 12 to 24h max with accurate replies).
 
– Edit welcome boards, itineraries, vouchers, tickets, invoices…
 
– Monitor clients and supplier’s invoices payments as file margins.
 
– Liaise with clients in order to offer original substitutes to improve their requests.
 
– Solve issues while clients are in traveling and inform their agents instantly.
 
– Negotiate supplier net rates and promotions.
 
– Undertake projects and research as directed.
 
– Become an ‘expert’ on South African tourism products.
 
– Build a strong knowledge of African destinations and tourism products.
 

You
 
– Over 5 years of experience in the Travel Industry.

– Fluent in French & English, oral & written.
 
– Knowledge of touristic sights in all parts of Southern Africa.
 
– High standard of integrity.
 
– Passion for the industry.
 
– Client focused attention to detail, high organised.
 
– Ability/flexibility to confidently manage an event on an end-to-end basis.
 
– Well-organised.

Please click here to apply.